Swy brand accepts the following payment methods:

• PayPal
• Visa
• Mastercard
• Apple pay
• Google Play
• Cash on delivery (only certain countries)

The purchase reimbursement will be returned within 14 working days from the day the request or cancellation of the order is being processed.

You can expect your package within 2-5 business days, and in case of a larger volume of orders, your package will be delivered within 10 business days.

• Slovenia-Pošta Slovenije
• Italy- GLS
• Croatia, Netherlands -DPD
• World wide-DHL

After your order is fulfilled, you will receive a fulfilment confirmation email with the tracking number.

If you wish to return an item or items, please follow these steps:

• Prepare the Product(s) for Return:
  Ensure that the product(s) are in original condition, unwashed, unworn including packaging, tags.

• Complete the Return Form:
  Download and complete the return form provided at the following link: Return Form. Make sure to fill in all required fields accurately.

• Pack and Ship Your Return:
  Place the product(s) and the completed return form in a secure package. Ship the package to the address provided on the return form, using a carrier of your choice. We recommend selecting a service with tracking to ensure safe delivery.

• Cover Return Shipping Costs:
  Please note that return shipping costs are the responsibility of the customer, unless the return is due to a company error or defect.

Important:
Your return cannot be processed without the completed return form. Be sure to include it in the package.

If you have any questions, please contact us at info@swybrand.com.

Sadly product exchange is not possible. However, within 14 days, you can return any items you are unsatisfied with and you will be refunded for the returned items.

The shipping costs for returning the goods are the responsibility of the customer.

You have the option to ship the item(s) back to us using a carrier of your choice. Alternatively, if you prefer a hassle-free return, you can contact our customer service info@swybrand.com to arrange a pickup of the item(s) for a flat fee of €4.99.

We have a special section for gift cards on our website.

The gift card is valid for one year from the date of purchase and should be compatible with other discount codes. If you encounter any problems, please contact us at info@swybrand.com.

On request, we can also send the discount coupon by post

For buying on our website, no registration is needed.

By registering on our site, you will be among the first to know about all our news, promotions and discounts.

Yes. You can change the information in the account details tab.