FAQ
Swy brand accepts the following payment methods:
- visa, mastercard, maestro
- PayPal
- Apple Pay
- Cash on delivery
- Ideal
The reimbursement of the purchase will be returned within 14 working days from the day the request or cancellation of the order is being processed.
You can expect your order to arrive within 3-5 business days, and in case of larger volume of orders, it may take up to 10 business days.
Orders delivered within the EU are delivered by the DPD delivery service. For other services we may use DHL, GLS,..
To receive your tracking number please wright us an email on [email protected]
The products can be returned within 14 days of receiving the package. Please complete the return form, which can be printed or handwritten. Include the form with the returning items and send it to the address you will find on the return form.
The return form can be accessed by clicking on the highlighted text (return form)
Unfortunately this is not the case. If you would like to exchange a product please make a new order on our website and we will refund you for your return.
Click here to download the return form
We have a special section for gift cards on our website.
The gift card is valid for one year from the date of purchase and should be compatible with other discount codes. If you encounter any problems, please contact us at [email protected].
On request, we can also send the discount coupon by post
No. You can make a purchase without registration. However, our members receive special news about product arrival and discounts.
By registering on our site, you will be among the first to know about all our news, promotions and discounts.
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